Borrower FAQ

ADFITECH conducts Mortgage Quality Control Audits on Residential Mortgage Loans. This Quality Control function is defined by FHA, VA, Fannie Mae and Freddie Mac as well as other private investors. The function is clearly defined in their guidelines and policies. It is also defined in the guidelines that they allow a “third-party” firm to complete these audits.

We have a signed authorization from the borrower giving the lender, its successors, or its agents (ADFITECH) the right to re-verify anything in the original loan file, including the credit report. This new credit report is compared to the original credit report in order to verify that the information used to process the loan was accurate and was not altered during the approval process.

The Gramm-Leach-Bliley Act recognized this function when it gave us the right to this information in the “permissible purpose,” section 4: “For use to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability.”

We need the original back, so please mail it if you can. If not, our fax number is 405-715-8001.

Please verify that all of the information on the referenced document is correct.

We are an outsourcing mortgage quality control company hired by the bank or mortgage company. We do audits for the banks and mortgage companies.

Sending the information back will help the lender meet their quality control requirements, and in cases of incorrect documents, it will help in getting them corrected.

Since we are an outsourcing vendor, we are allowed to use your company's name. Please contact your quality control department for verification that we are allowed to work on your behalf.

ADFITECH only collects and reports the findings. It is up to the lender to determine what action will be taken.

In the comments section of the page at the very bottom, please state that you do not reply to authorizations over 6 months old.

This is because the cover page reference is the borrower and the authorization and attached documents are for the co-borrower.

Only if they have a majority of stock or are a major stockholder (25%).

Yes, but please also answer the questions and complete the signature, date, title, and phone number section.

Please respond to all the requests. We do written and verbal verification just like when the original file was worked.

Please note in the comments, and send the package back.

First, your bank should not have debited your account. We pay the fees. Please provide us with the particular banking institution so that on future audits we can note that a fee is required. If they will not credit your account, please let us know, and we will reimburse you.

This only applies if you provided a document for the borrower (ie: the first few pages of the taxes).

Please make that note in the comments, and send the package back.

Please make that note in the comments, and send the package back.

ADFITECH is a contract mortgage audit company performing Mortgage Quality Control/Mortgage Due Diligence audits for the noted client. As part of this audit, we verify that what the Appraisers identity was not stolen or that an appraisal report was not maliciously modified.

When we do not receive any negative information from the Appraiser, we assume that the report sent was the actual report completed. It seems appraisers are very quick to respond when their name is associated with something they did not do.

We understand that you do not feel comfortable responding to this, however, if you were to ever receive an appraisal report with your name that is not accurate based on your records, we would ask that you let us know.

Yes, you can email us, or you can call Chris Westbrook at 405-715-8377.