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Servicing Quality Control

Efficient, Interactive Audits Designed to Identify & Control Operational Risk

We know the quality and performance of your servicing portfolio is important to you and your investors. Mortgage Connect Risk Solutions offers a variety of loan-level review types at every stage in the loan life cycle that meet the requirements of Fannie Mae, Freddie Mac, FHA, VA, and RHS. Our audits provide your company with the ongoing Servicing Quality Control checks you need to monitor your servicing department or sub-servicer. With highly refined proprietary technology, our interactive Servicing QC results platform allows you to track and correct errors quickly in order to report trending gross and net deficiencies monthly, quarterly, and/or annually.

What We Do

With a full-time staff of employees located on our Edmond, Oklahoma campus, our Servicing QC program provides you:

  • Selections to meet all agency requirements

  • Agency approved QC plan included at no extra cost

  • No start-up fees

  • Interactive Response and Reporting Platform

  • LOANVAULT® Document Storage


Our servicing audits are designed to cover all operational and servicing practices for compliance with Investor, State, Federal, and CFPB regulations and requirements.  We offer a variety of review types to provide a window into the health and quality of your servicing portfolio.  To see how outsourcing to us compares to your in-house costs and other vendors, request a demo.

Full Scope Reviews

Covers all operational and servicing functions on preforming loans, such as:

  • Loan Boarding & Servicing Transfers

  • ARM Adjustments

  • Payment Processing

  • Customer Service

  • Pay Offs

  • Escrow Analysis

See how we can transform your Mortgage Lending Operations.

Hand Reaching to Blue House Servicing Quality Control

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Delinquent Loan Reviews

Covers all stages of delinquency until a settled loss mitigation alternative has been reached, specifically measuring compliance within:

  • Collections

  • Loss Mitigation

  • Foreclosure

  • Bankruptcy

  • Claims

  • Property Preservation


View our FAQ's to see answers to commonly asked questions & issues. If you don't find the answer you're looking for, feel free to submit a support request.

Have Questions?

Targeted Bankruptcy & Foreclosure

We offer targeted reviews that focus solely on loans in bankruptcy or foreclosure, with a specific focus on timeliness, documents, attorney and filing requirements, and fees.

Servicing Due Diligence

Due Diligence of a servicing portfolio which includes transfers, sales, and sub-servicer oversight.

Program Compliance QC Reviews

An in-depth review and re-calculation off all loss mitigation programs such as, but not limited to:

  • Modifications

  • Short Payoffs

  • Deed-in-Lieu

  • HAFA

  • HARP

  • Assumptions


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